Work Experience
IT System Support
Hot Topic / Box Lunch
December 2020 – Present
Job summary.
- Setup and modify network infrastructure of retail store network by setting up IP address and VLANs on-site using the Meraki Configurator
- Deploy and maintain POS (register) application systems by creating custom scripts to deploy patches (Symantec Altiris)
- Track incidents using BMC Track-It and maintain RMA records by working directly with vendors
- Setup and deploy Windows workstations using active directory
- Manage and deploy Cisco MDM, managed and update profiles on iOS and associated apps on iPad and iPhone
- Set up Lab environments with a database cluster using Esxi VMware and maintain it
- Set up Lab environments Apache cloud stack and its environments for a local VM to end clients
- MS SQL with SSCM and My SQL server
- Helpdesk support and troubleshooting for retail locations across the United States
Certification
Comptia, Nov 2020
Cybersecurity Program
Amazon AWS Cloud Foundations, CISCO CCNA, Microsoft MD-101: Managing Modern Desktops, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Certified: Azure Administrator Associate, CompTIA A+ certification, CompTIA Network+, CompTIA Security+, CompTIA Linux+, CompTIA CySA+, CompTIA CSAP+, CompTIA PenTest+
Education
California State University-Northridge Anticipated Graduation June 2024
BS, Computer Information Technology
Northridge, CA
Certification, Cyber security